Privacy Policy

Effective Date: 2025-10-25

At Brackenfell Hyper, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following types of information:

• Personal details you provide voluntarily, such as your name, contact number, or email address when submitting an enquiry.

• Non-personal data collected automatically, such as browser type, IP address, and site usage statistics through cookies.

2. How We Use Your Information

Your personal information is used to:

• Respond to enquiries and communicate with you.

• Improve our website, services, and customer experience.

• Fulfil administrative or legal obligations.

• Share updates or information related to leasing, exhibitions, or events (if you have opted in).

3. Information Sharing and Protection

We do not sell or rent personal information to third parties.
Information may be shared with trusted service providers who assist us in operating our website or services, strictly under confidentiality agreements.
We employ appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information.

• Request correction or deletion of your data.

• Withdraw consent to data processing where applicable.

• Lodge a complaint with the Information Regulator if you believe your rights have been violated.

5. External Links

Our website may contain links to external websites. Brackenfell Hyper is not responsible for the privacy practices or content of those third-party sites.

6. Updates to This Policy

We may revise this Privacy Policy as needed. Any updates will be published on this page and will take effect upon posting.

7. Contact Us

For privacy-related questions, requests, or concerns, please contact:
Property Manager: Rafeeqah Leeman
📧 brackenfellcentre@fpggroup.co.za
📞 +27 71 099 6969